Deliveries and Returns

We do gift wrapping and Greeting cards on request to make your gift order extra special.  Please email your request together with your online order number to info@thepurecottonshop.co.za

Free shipping for orders over R1000 inside the borders of South Africa.

An additional R150 will be added to your cart for for orders below R1000.

Please allow 10 – 15 working days for manufacturing of your order and an additional 3-5 days for courier delivery.

In the case of out of stock items we will contact you via email.

For international orders please email your order to info@thepurecottonshop.co.za and we will give you a quotation on delivery fee.

Urgent overnight parcel will have a additional cost.  Please contact us via email or phone

Every product is made and packed with personal care and attention and your satisfaction with our products is our priority.  You can exchange your product anytime for a different size or product if the product is unwashed, unused and in its original packaging.

Custom made products can not be returned for refund or exchange.